Laptop Rage accounts for 10% of damage April 21, 2009Posted by baldricman in Tech.
Tags: computer, damage, laptop, mobile, ponemon institute, portable, rage
A recent study by the Ponemon Institute, has shown that a major cause of laptop damage is from our all too human anger and frustration being taken out on the poor little beasties. The study, entitled “Business Risk of a Lost Laptop”, drew opinions from 3100 IT pros in several countries; some of the more interesting results include:
The British say only 6% is attributable to poorly-managed anger, with most of the damages due to improper care during travel.
The Yanks had rage up at 13% however, and perhaps most amusingly, more than half of it was apparently due to food and beverage spillages (*snort*)
Anyway, you can read a fuller article on the report over here.
Also, please be aware that the study is based on opinions, and not on hard data from support centres or anything like that.